Are you enthusiastic about digital experiences, think in terms of customer journeys, and have an eye for detail? Then you've come to the right place: To strengthen our sales team, we are looking for a committed, structured personality as an E-Commerce Manager (60–100%), who will ensure the smooth operation of our online store and work with internal teams and external partners to continuously optimize our digital sales channels.

As E-Commerce Manager, you will report directly to the Head of E-Commerce & Digital. You will ensure the smooth operation of our online shop and implement measures for the continuous optimization of the digital customer journey in day-to-day business. In doing so, you will work closely with marketing, customer service, logistics, and external partners.

YOUR PROFILE

• Several years of experience in an operational e-commerce role
• Confident use of shop systems (e.g., Shopify) as well as content and CMS tools
• Practical understanding of UX, conversion optimization, and digital processes
• Numeracy and routine in dealing with e-commerce KPIs
• Structured, reliable working style with high standards of quality and detail
• Team player, strong implementation skills, and accustomed to working with multiple interfaces
• Very good knowledge of German and English
  

YOUR RESPONSIBILITIES

• Maintenance, updating, and quality assurance of all product data, images, prices, and descriptions
• Operational implementation of product launches and campaigns
• Creation and maintenance of content pages and campaign content in collaboration with the marketing team
• Ensuring a correct shop structure (navigation, categories, filters, search)
• Operational collaboration in the development, operation, and maintenance of loyalty and referral programs
• Implementation and maintenance of SEO measures (technical, on-page, off-page) in coordination with internal and external partners
• Monitoring of daily shop operations (product availability, display errors, broken links, content)
• Analysis of shop metrics (e.g., conversion rate, shopping cart, abandonment rates)
• Close cooperation with Customer Service on shop-related customer issues
• Coordination with logistics and operations for product launches, availability, and delivery status
• Support with testing and rollouts of new shop functions, features, or tools

WE OFFER

• An innovative company that is constantly evolving and where learning is part of the culture
• An open corporate culture in which you can actively participate and help shape
• 5 weeks of vacation, 50% discount on Soeder products, free refills, and attractive offers from selected partners
• A workplace right in our Factory Zurich-Altstetten, where our offices are also located—this gives you a complete insight into the entire Soeder world, from production to the finished product.

WORKPLACE

You will work in our new soap factory in the SBB workshop in Zurich-Altstetten. 

APPLICATION

Do you appreciate our products and company philosophy and feel addressed? Then we look forward to receiving your application! Please send it including a cover letter, CV and certificates of competence to jobs@soeder.ch

Are you passionate about sustainability and design, interested in personal care products, open-minded, and communicative? Would you like to work in a dynamic team and help shape the future of our company? Then you've come to the right place: we are looking for a committed individual to fill the position of Administration Manager (100%) with immediate effect or by agreement, who will play a key role in taking our company to the next level. In this varied role, you will have the opportunity to contribute your skills in human resources administration, accounting, and office management. If you are a proactive, resilient, and adaptable person with organizational skills, then you should definitely read on.

YOUR PROFILE

Every person who works for us and represents the brand to the outside world is a "Brand Ambassador". You will also be a face of the brand. Sustainability in everyday life is important to you. You consume consciously and mindfully. 

• You have completed commercial training or a degree with a focus on administration, human resources, business administration, or a comparable qualification.
• You have experience in a similar position in HR and/or accounting.
• Confident use of ERP systems and other technical tools (Google and Odoo would be an advantage)
• You have specialist knowledge of employment law, personnel development and modern HR software, ideally odoo
• You prioritize tasks proactively and in a way that makes sense for the business, are resilient, and have a talent for organization.
• You enjoy working independently as well as in a team and across departments
• You are technically savvy, work efficiently, in a structured manner, and are solution-oriented.
• You have excellent consulting skills, empathy, discretion, and strong communication skills in German and English.
• You enjoy direct contact with staff and remain calm, mediating and solution-oriented even in challenging situations
• You are a proactive person who recognizes challenges and opportunities, actively contributes ideas, and gets involved.
  

YOUR RESPONSIBILITIES

• Personnel administration, management and maintenance of personnel files, drafting of employment contracts, termination letters, and references
• Maintenance and control of time and absence management, including ensuring compliance with labor law requirements
• Correspondence with social security agencies
• Support with recruitment processes, in particular creating job descriptions, job advertisements and, if relevant, conducting background checks
• Administrative tasks related to onboarding and offboarding processes
• Contact person for all personnel-related questions
• Support with accounts payable and timely settlement of accounts payable
• Support with accounts receivable accounting, payment limits, and correspondence with customers
• Posting incoming and outgoing payments
• Support with payroll accounting
• Office Management and Central Administration

WE OFFER

• An innovative company that is constantly evolving and where learning is part of the culture
• An open corporate culture in which you can actively participate and help shape
• 5 weeks of vacation, 50% discount on Soeder products, free refills, and attractive offers from selected partners

WORKPLACE

You will work in our new soap factory in the SBB workshop in Zurich-Altstetten. 

APPLICATION

Do you appreciate our products and company philosophy and feel that this is the right place for you? Then we look forward to receiving your application! Please send it, including a cover letter, CV, salary expectations, and certificates of competence, to jobs@soeder.ch.

Shape the future of natural care with us.

Founded in 2013, Soeder produces high-quality, natural care products in its own Factory Zurich. True to our motto, "We inspire a life where caring for nature is fun and effortless," we want to offer our end customers and interested parties the best possible service in our stores in Zurich and Basel and advise them on their purchases—whether for new products or refill solutions. You can expect a dynamic team that values innovation and change and lives by values such as openness, respect, and sustainability.

SALES/RETAIL SPECIALIST (60-80%, permanent)

Locations either Zurich Central Station or Stadelhofen Station

In our stores, you will act as an ambassador for the Soeder brand, engaging in constant dialogue with end customers and prospective customers and representing our brand, products, and values. You will enthusiastically advise visitors to our stores at Zurich Main Station or Stadelhofen Station on all product families. Your proactive approach will ensure an inspiring brand experience, courteous service, high customer satisfaction, and solid sales.

YOUR TASKS IN THE SOEDER STORE

Here we get down to business: We take care of our customers.

• Welcoming guests and customers to the store
• Competent advice and management of sales talks including up- and cross-selling
• Ambassador role: Communicating Soeder values and skillfully incorporating them into consultations
• Communication with customers by phone and email, recording customer data
• Cash management including daily closing and cash deposit
• Tidiness and cleanliness in the store: Independent cleaning of the displays, refill stations, washbasins and checkout area as required
• Inventory, goods and warehouse management incl. repeat orders
• Joint responsibility for implementing the goals set by branch management
• Support for in-store events

YOU BRING WITH YOU

You don't have to be able to do everything - but you do have to enjoy people and sales.

• You have completed an apprenticeship in retail or come from a similar field involving intensive customer contact. Experience in the field of natural cosmetics is a plus, but not a must.
• You are open and sociable, have a confident manner, and speak fluent German and English.
• You find sustainable products and good design exciting—especially when it comes to how they are sold.
• You enjoy working in small teams and make a difference with your hands-on approach.

And what's in it for me?

• 5 weeks of vacation
• Attractive terms on all Soeder products for your household
• Fair and transparent salary system that is socially equitable and gender-neutral

APPLICATION

Do you appreciate our products and company philosophy and feel addressed? Then we look forward to receiving your application! Please send it including a cover letter, CV and certificates of competence to jobs@soeder.ch

Do you live sustainability and design, and are you open and communicative?
Would you like to work in a dynamic team?

Then you've come to the right place: We are currently looking for a committed individual to fill a permanent position as a Back Office Specialist (100%), who will support our team and help take our customer relationships to the next level.

In this versatile role, you will have the opportunity to apply and develop your skills in customer service, sales, and internal management. If you are a proactive, customer-oriented person with a passion for excellent service, you should definitely read on.

YOUR PROFILE

Every person who works for us and represents our brand to the outside world is a brand ambassador. That means you are also the face of our brand. Sustainability is important to you not only in your professional life, but also in your everyday life: you consume consciously and mindfully.

You have proven experience in customer service in a commercial environment—ideally in back or front office. You also have a positive, customer-oriented mindset and strong communication skills in German and English; French is a plus.

• Experience in customer service and dealing with exclusive B2B and B2C customers is a plus
• Completed training or studies in the commercial field
• Strong communication skills in German and English (both mandatory) – internal communication is in English
• Enjoy direct customer contact by phone: In challenging situations, you prefer to pick up the phone rather than communicate exclusively by email.
• A proactive personality who recognizes challenges, seizes opportunities, and independently prepares solutions
• A proactive, hands-on, flexible, and highly service-oriented approach to work
• A good overview, even under pressure; conflicting goals motivate you to prioritize clearly and find constructive solutions
• Experience with customer service tools (e.g., Odoo or comparable systems) as well as confidence in understanding and structuring documents from various functional areas
• Enjoyment of independent work, combined with genuine teamwork skills
  

YOUR RESPONSIBILITIES

• Customer service for B2B and B2C customers via email, telephone, and the ticket system
• Coordination and forwarding of inquiries to all internal departments
• Administrative support for the sales team
• Order processing and database maintenance, including operational adjustments in our Odoo software
• Processing orders, returns, and exchanges
• Handling customer complaints from B2B and B2C sales channels (own stores and online shop)
  

WE OFFER

• An innovative company that is constantly evolving and where learning is part of the culture
• An open corporate culture in which you can actively participate and help shape
• 5 weeks of vacation, 50% discount on Soeder products, free refills, and attractive offers from selected partners
  

WORKPLACE

Your place of work is in our factory building in the SBB Werkstadt in Zurich-Altstetten, where our offices are also located—this gives you a complete insight into the entire Soeder world, from production to the finished product.

APPLICATION

Do you appreciate our products and our company philosophy and feel that this is the right place for you?
Then we look forward to receiving your application!

Please send us your cover letter, CV, and your work and training certificates to jobs@soeder.ch

We can only consider direct applications for this recruitment.